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1.
Customer service for hospitality and tourism by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Goodfellow Publishers ; 2013
Availability: Items available for loan: PCC (1)Collection, call number: C 647.94068 H87c.

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2.
Service management for dummies by
Edition: 18th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Indianapolis, IN ; wiley Pub. ; 2009
Availability: Items available for loan: PCC (1)Collection, call number: C658.812 Se7.

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3.
21st century business : customer service by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH ; South-Western, Cengage Learning ; 2011
Availability: Items available for loan: PCC (1)Collection, call number: R 658.812 H88.

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