Human relations in business : developing interpersonal and leadership skills

By: Contributor(s): Material type: TextTextPublication details: Australia ; Thomson; 2001Description: xxi, 530 p. ; ill; Includes indexISBN:
  • 981-240-478-3
Subject(s): DDC classification:
  • C 658.3145 A4h
Summary: Interpersonal effectiveness is about understanding and managing behavior-primarily your own. Through the management of your own behavior, you may be able to change or coach others into more effective be-havior. Why is this important? Because the most im-portant activity that will remain constant in your life is the development of new relationships or the preser-vation of current important relationships. Whether these relationships are personal (e.g., between a par-ent and child) or professional (e.g., between supervi-sors and employees), to ensure success, you need two major ingredients
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Book Book PCC CIRCULATION C 658.3145 A4h (Browse shelf(Opens below)) Available 3599

Interpersonal effectiveness is about understanding and managing behavior-primarily your own. Through the management of your own behavior, you may be able to change or coach others into more effective be-havior. Why is this important? Because the most im-portant activity that will remain constant in your life is the development of new relationships or the preser-vation of current important relationships. Whether these relationships are personal (e.g., between a par-ent and child) or professional (e.g., between supervi-sors and employees), to ensure success, you need two major ingredients

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