Human relations in business : developing interpersonal and leadership skills
Aamcolt, Michael G.
Human relations in business : developing interpersonal and leadership skills - Australia Thomson 2001 - xxi, 530 p. ; ill. Includes index
Interpersonal effectiveness is about understanding and managing behavior-primarily your own. Through the management of your own behavior, you may be able to change or coach others into more effective be-havior. Why is this important? Because the most im-portant activity that will remain constant in your life is the development of new relationships or the preser-vation of current important relationships. Whether these relationships are personal (e.g., between a par-ent and child) or professional (e.g., between supervi-sors and employees), to ensure success, you need two major ingredients
981-240-478-3
Communication in management
Customer relations
Supervision of employees
C 658.3145 A4h
Human relations in business : developing interpersonal and leadership skills - Australia Thomson 2001 - xxi, 530 p. ; ill. Includes index
Interpersonal effectiveness is about understanding and managing behavior-primarily your own. Through the management of your own behavior, you may be able to change or coach others into more effective be-havior. Why is this important? Because the most im-portant activity that will remain constant in your life is the development of new relationships or the preser-vation of current important relationships. Whether these relationships are personal (e.g., between a par-ent and child) or professional (e.g., between supervi-sors and employees), to ensure success, you need two major ingredients
981-240-478-3
Communication in management
Customer relations
Supervision of employees
C 658.3145 A4h