000			00692nam a2200217Ia 4500
005			20250730165150.0
008			250728s9999 xx 000 0 und d
020			_a978-0-07-174509-3
082			_aC 658.4 Bc6b
100			_aScannell, Edward E.
245		0	_aThe big book of people skills games : quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service
260			_aNew York
260			_b McGraw-Hill
260			_c2010
300			_ax, 260 p. ; ill.
650			_aCustomer relations
650			_aInterpersonal relations
650			_aManagement games
700			_aRickenbacher, Colleen A.
942			_2ddc _cBK
999			_c1523 _d1523