000			01252nam a2200241Ia 4500
005			20250730165150.0
008			250728s9999 xx 000 0 und d
020			_a981-240-478-3
082			_aC 658.3145 A4h
100			_aAamcolt, Michael G.
245		0	_aHuman relations in business : developing interpersonal and leadership skills
260			_aAustralia
260			_b Thomson
260			_c2001
300			_axxi, 530 p. ; ill.
300			_bIncludes index
520			_aInterpersonal effectiveness is about understanding and managing behavior-primarily your own. Through the management of your own behavior, you may be able to change or coach others into more effective be-havior. Why is this important? Because the most im-portant activity that will remain constant in your life is the development of new relationships or the preser-vation of current important relationships. Whether these relationships are personal (e.g., between a par-ent and child) or professional (e.g., between supervi-sors and employees), to ensure success, you need two major ingredients
650			_aCommunication in management
650			_aCustomer relations
650			_aSupervision of employees
700			_aRaynes, Bobbie L.
942			_2ddc _cBK
999			_c1519 _d1519