000 00547nam a2200205Ia 4500
005 20250730165143.0
008 250728s9999 xx 000 0 und d
020 _a978-0-538-46937-1
082 _aC 658,4013 Ev1q
100 _aEvans, James r.
245 0 _aQuality management, organization and strategy
250 _a6th ed.
260 _aManon, OH
260 _b South - western Canage LEarning
260 _c2011
300 _axvi, 460 p. ; ill.
300 _bIncludes index
650 _aTotal quality management
942 _2ddc
_cBK
999 _c1390
_d1390