000			01222nam a2200229Ia 4500
005			20250730165135.0
008			250728s9999 xx 000 0 und d
020			_a978-981-06-9752-5
082			_aC 647.94V24c
100			_aVallen Gary K.
245		0	_aCheck-in check-out : managing hotel operations
250			_a8th ed.
260			_aHarlow
260			_b Prentice Hall
260			_c2009
300			_axvi, 604 p. ; ill.
300			_bIncludes index
520			_aCheck-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out
650			_aHotel management
650			_aMotel management
942			_2ddc _cBK
999			_c1242 _d1242