000 00553nam a2200205Ia 4500
005 20250730165135.0
008 250728s9999 xx 000 0 und d
020 _a978-81-261-3231-7
082 _aC 647.940685 M56s
100 _aMetti, M.C.
245 0 _aService quality management in hospitality and tourism
260 _aNew Delhi
260 _b Anmol Publications
260 _c2008
300 _avii, 275 p.
300 _bIncludes index
650 _aHospitality industry- Management
650 _aTourism- management
942 _2ddc
_cBK
999 _c1231
_d1231