000 00569nam a2200205Ia 4500
005 20250730165135.0
008 250728s9999 xx 000 0 und d
020 _a978-981-4352-61-1
082 _aC 647.940685 F75t
100 _aFord, Robert C.
245 0 _aTotal quality management for hospitality and tourism
260 _aSingapore
260 _b Cengage Learning Asia
260 _c2012
300 _a522 p.
300 _bIncludes index
650 _aTotal quality management - Hospitality industry
700 _aSturman, Michael C.
942 _2ddc
_cBK
999 _c1229
_d1229