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	1.		People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations by Lucas, Robert W Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York ; AMACOM ; 2005 Availability: Items available for loan: PCC (1)Collection, call number: C 658.3124 L96p. Place hold Log in to add tags Save to lists
	2.		Managing professioanals by Bruijn, Hans de Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken ; Routledge ; 2011 Availability: Items available for loan: PCC (1)Collection, call number: C 658.3044 B83m. Place hold Log in to add tags Save to lists
	3.		151 quick ideas to deal with difficult people by Draffen, Carrie Mason Material type: Text; Format: print ; Literary form: Not fiction Publication details: Franklin Lakes, NJ ; Career Press ; 2007 Availability: Items available for loan: PCC (1)Collection, call number: C 650.13 D71o. Place hold Log in to add tags Save to lists
	4.		Understanding conflict and conflict analysis by Jeon, Ho-Won Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; SAGE ; 2008 Availability: Items available for loan: PCC (1)Collection, call number: C 303.6 J46u. Place hold Log in to add tags Save to lists
	5.		151 quick ideas to deal with difficult people by Mason-Draften, Carrie Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey ; McGraw-Hill ; 2007 Availability: Items available for loan: PCC (1)Collection, call number: R 650.13 M38o. Place hold Log in to add tags Save to lists