Garcia, Lorma/ Mario Verdad Bautista/Tonne Crizelle N. Agulto/Arlie Abando creator Quezon City Unlimited Books c2026 x, 232p. ; figs. Includes citations and references. Explores the principles and practices of managing business operations with an emphasis on Total Quality Management (TQM). It covers production planning, process improvement, quality control, productivity, resource management, and continuous improvement. The book highlights the importance of quality-focused operations in achieving efficiency, customer satisfaction, and organizational performance. 1. Operations management 2. Production management 978-621-427-387-4 20260923133221.0