TY  - GEN
AU  - Serrano, Angelita Ong Camilar
TI  - Achieving excellence : Integrating total quality management and operations management
SN  - 978-621-427-243-3
PY  - 2025///
CY  - Intramuros, Manila
PB  - Unlimited Books Library Services & Publishing Inc.
KW  - Operations management
KW  - Total quality management
N2  - The book explores the synergy between Total Quality Management (TQM) and operations management to enhance organizational performance. The book explains strategies for improving processes, ensuring product and service quality, and fostering a culture of continuous improvement. It is a practical guide for managers and students aiming to achieve operational excellence in business
ER  -