Achieving excellence : Integrating total quality management and operations management
- Intramuros, Manila : Unlimited Books Library Services & Publishing Inc., c2025
- xii, 154 p. : Includes bibliographical references
The book explores the synergy between Total Quality Management (TQM) and operations management to enhance organizational performance. The book explains strategies for improving processes, ensuring product and service quality, and fostering a culture of continuous improvement. It is a practical guide for managers and students aiming to achieve operational excellence in business.