Powerful telephone skills : a quick and handy guide for any manager or business owner 

 - New Jersey    Career Press Inc.   2007 
 - 124 p. 
<br/><br/><label>ISBN: </label>1-56414-107-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone etiquette<br/>Telephone in business
<br/><br/><label>Dewey Class. No.: </label>R 651.87 P87