TY  - BOOK
AU  - Brantley, Clarice Pennebaker
AU  - Miller, Goulet Michele
TI  - Effective communication for colleges
SN  - 978-981-4226-76-9
U1  - C 302.2 B73e  
CY  - Australia 
KW  - Communication skills
KW  - Non-verbal Communications
KW  - Verbal communications
N2  - Achieve communication success with the three-step Communication-by-Objectives (CBO) approach: Plan. Draft. Complete. This convenient, proven approach provides an essential framework for preparing messages and enables you to grasp principles of effective messages rapidly and easily
ER  -