TY - BOOK AU - Watson, Tom TI - Evaluating public relations: a practice guide to public relations palnning, research, evaluation SN - 0-7494-4306-5 U1 - C 659.2072 W29e CY - London KW - Public relations- evaluation N2 - This much-needed book comprises nine chapters which start with theoretical perspectives and then demonstrate the design and implementation of a range of PR research and evaluation methods. It is illustrated by award-winning case studies from around the world and concludes with consideration of future developments. Most chapters are supplemented by interviews with leading PR practitioners and responses to a survey of leading practitioners around the worldwide ER -