Operations management : contemporary concepts and cases
- 4th ed.
- Boston McGraw-Hill 4604
- xv, 528p. :ill (some col.) Includes index
This text presents a number of case studies in operations management of varying length and rigor with several of the cases originating from Harvard and Darden. The book employs a cross-functional perspective, appealing to non-majors and those taking an MBA level course in operations management