Ford, Robert C. <br/><br/>
Total quality management for hospitality and tourism 

 - Singapore    Cengage Learning Asia  2012 
 - 522 p.  Includes index 
<br/><br/><label>ISBN: </label>978-981-4352-61-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management - Hospitality industry
<br/><br/><label>Dewey Class. No.: </label>C 647.940685 F75t