The sixth edition of Kendall & Kendall's Systems Analysis and Design includes many new and updated features. In particular: New extreme programming (XP) core practices and values More than 65 Consulting Opportunities, including many new minicases focused on designing for ecommerce, extreme programming, and modeling with UML Expanded Web-based design New approaches for designing ecommerce Web sites Expanded coverage of graphical user interface (GUI) design New alternatives to project management using the extreme programming approach New design approaches for wireless technologies, ERP, and Web-based systems Expanded coverage of XML Expanded design for intranets and extranets, including easy onscreen navigation approaches New object-oriented chapter with additional UML modeling Expanded coverage of how to evaluate commercial-off-the-shelf (COTS) software versus outsourcing to an ASP New coverage on implementing Web site security and privacy safeguards, including firewalls, corporate privacy policies, PKI, SSL, SET, VPN, URL filters, and email filtering New techniques for applying the core practices of extreme programming and agile methods to develop customer-oriented systems Expanded coverage of software to monitor Web traffic, perform audience profiling, and promote corporate Web sites to ensure the effectiveness of new ecommerce systems New coverage of the Six Sigma approach to quality for designing software and systems Updated, ongoing CPU case for use with Visible Analyst and Microsoft Access Updated Hyper Case 2.5, a graphical organizational simulation for the Web that allows students to apply their skills