Supervision has never been more exciting or challenging than it is today! Dealing with modern issues like a multicultural workforce, the Internet, and alternative energy supplies provides formidable and stimulating everyday tests for modern supervisors. Because competent supervisors have a central role in helping mod-ern organizations to appropriately deal with such critical factors, competent supervisors are of utmost importance to modern organizations and to society as a whole. As with all previous editions, by reflecting on the complexities of the modern supervisor's job, Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today's work world. The focus of this new edition continues the tradition of presenting both traditionally proven and cutting-edge supervision concepts as practical tools for meeting present-day supervision challenges. Also, this new edition further enhances the text's usefulness by pro-viding students with an even richer mix of practical supervision concepts and real-life examples that illustrate how modern supervisors handle contemporary problems. Carefully studying supervision concepts and examples throughout this text will greatly enhance a student's chances of gaining success and personal rewards as a supervisor.