Principles of managment for the hospitality industry
Material type:
TextPublication details: Oxford ; Butterworth Heinemann; 2010Description: ix, 405 p; Includes indexISBN: - 978-1-85617-799-3
- C 647-94068 T28p
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This book is designed to provide the readers with the planning, organizing, influencing, and control functions associated with management in service enterprises, especially with hospitality organizations. It is presented from the standpoint of a practitioner's perspective, which means it is applicable to the actual tasks, duties and responsibilities that are performed by line and staff managers alike. The book may be used for educational programs in any service industry, but is particularly focused on managing hospitality organizations. The information that is presented includes all of the activities performed by management practitioners.
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