Hotel organization and front office management

By: Material type: TextTextPublication details: New Delhi ; APH Publishing Corp.; 2010Description: v, 280 p; Includes indexSubject(s): DDC classification:
  • C 637.94068 Ar8h
Summary: A hotel is an establishment selling services-food, drink and shelter. It's mission is to provide outstanding lodging facilities and services to its guests. To provide these products and services, the hotel has been broken down into various sections and each department has a set of specific tasks to undertake in order to please the guests. Each department has a role to play in delivering quality services and products to its guests.
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Book Book PCC CIRCULATION C 637.94068 Ar8h (Browse shelf(Opens below)) Available 5098

A hotel is an establishment selling services-food, drink and shelter. It's mission is to provide outstanding lodging facilities and services to its guests. To provide these products and services, the hotel has been broken down into various sections and each department has a set of specific tasks to undertake in order to please the guests. Each department has a role to play in delivering quality services and products to its guests.

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