Service management : operations, strategy, information technology
Fitzsimmons, James A.
Service management : operations, strategy, information technology - 8th ed. - New York McGraw- Hill 2015 - xviii, 524 p. Includes index
978-981-4714-05-1
Service industries - managemenr
C 658.812 F57s
Service management : operations, strategy, information technology - 8th ed. - New York McGraw- Hill 2015 - xviii, 524 p. Includes index
978-981-4714-05-1
Service industries - managemenr
C 658.812 F57s