Key performance indicators : developing, impementing, and using winning KPIs
Parmenter, David
Key performance indicators : developing, impementing, and using winning KPIs - 2nd ed. - New Jersey John wiler and sons 2010 - xix, 299 p. Includes index
Performance measurement is failing organizations all around the world, whether they are multinationals, government de-partments, or small local charities. The measures that have been adopted were dreamed up one day without any linkage to the critical success factors of the organizations. These measures are frequently monthly or quarterly. Management reviews them and says, That was a good quarter or That was a bad month.
978-0-470-54515-7
Organizaational effectiveness
Performance standards
Performance technology
C 658.4013 P24k
Key performance indicators : developing, impementing, and using winning KPIs - 2nd ed. - New Jersey John wiler and sons 2010 - xix, 299 p. Includes index
Performance measurement is failing organizations all around the world, whether they are multinationals, government de-partments, or small local charities. The measures that have been adopted were dreamed up one day without any linkage to the critical success factors of the organizations. These measures are frequently monthly or quarterly. Management reviews them and says, That was a good quarter or That was a bad month.
978-0-470-54515-7
Organizaational effectiveness
Performance standards
Performance technology
C 658.4013 P24k