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People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

Lucas, Robert W.

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations - New York AMACOM 2005 - xii, 212 p. Includes index

ISBN: 0-8144-7261-3

Subjects--Topical Terms:
Conflict management
Interpersonal communication

Dewey Class. No.: C 658.3124 L96p

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