Front office operations and Management
Ismail, Ahmed
Front office operations and Management - Australlia Delmar 2005 - xix, 355 p. ;figs Includes index
The primary focus is the front office, housekeeping, reservations, and night audit departments. Other departments are discussed to provide an understanding of how these departments relate to the front office and how they operate to enhance the guest experience.
081-265-513-1
Hotel management
C 647.940688 Is5f
Front office operations and Management - Australlia Delmar 2005 - xix, 355 p. ;figs Includes index
The primary focus is the front office, housekeeping, reservations, and night audit departments. Other departments are discussed to provide an understanding of how these departments relate to the front office and how they operate to enhance the guest experience.
081-265-513-1
Hotel management
C 647.940688 Is5f