Service quality management in hospitality and tourism
Metti, M.C.
Service quality management in hospitality and tourism - New Delhi Anmol Publications 2008 - vii, 275 p. Includes index
978-81-261-3231-7
Hospitality industry- Management
Tourism- management
C 647.940685 M56s
Service quality management in hospitality and tourism - New Delhi Anmol Publications 2008 - vii, 275 p. Includes index
978-81-261-3231-7
Hospitality industry- Management
Tourism- management
C 647.940685 M56s